Last Updated: 11/17/2025
Prime Scrap (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it when you interact with our website, services, and pickup operations.
1. Information We Collect
We collect the following types of information:
a) Personal Details
- Name
- Phone Number
- Email Address
- Pickup Address / Location
- City / Area
- Identity details (only if required for verification)
b) Service-Related Information
- Scrap category, type, and estimated quantity
- Pickup date and time
- Photos of scrap (if submitted)
- Communication history with our team
c) Technical Information
- IP address
- Device/browser information
- Website usage data (analytics)
- Cookies (only for improving website performance)
2. How We Use Your Information
We use your data only for operational and service-related purposes, such as:
- Scheduling pickup
- Providing pricing and support
- Responding to inquiries
- Improving our website and user experience
- Sending updates or confirmations
- Maintaining safety and preventing fraud
- Fulfilling legal or regulatory requirements
We do NOT sell, trade, or rent your personal information to third parties. Ever.
3. Sharing of Information
We share your information only with:
- Authorized Prime Scrap team members
- Logistics partners (for pickup and transport)
- Payment providers (to process instant payments)
- Legal authorities (only if required by law)
All partners follow strict confidentiality practices.
4. Data Security
We use industry-standard safeguards to protect your data from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security — but we maintain strict controls to minimize risks.
5. Your Rights
You have the right to:
- Request access to your data
- Correct inaccurate information
- Ask us to delete your data
- Withdraw consent for communication
- Opt out of non-essential marketing updates
To request any of these, contact us at:
[Add your email or phone number]
6. Cookies & Tracking
We use cookies only for:
- Improving website performance
- Understanding user behavior
- Enhancing service delivery
You can disable cookies in your browser settings anytime.
7. Data Retention
We keep your data only as long as required for:
- Providing services
- Legal compliance
- Safety and fraud prevention
Once no longer needed, your data is securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content. Check their policies before interacting.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date above.
10. Contact Us
For any questions or concerns about this Privacy Policy, reach us at:
Prime Scrap Support
Email: contact@primescrap.in
Phone: +91 8076550842